KIKO

Real Estate & Auctions

2026

Increasing clients with flexible visual identity and campaigns

Role

Creative Manager

Timeline

2024 - Present

Role

Creative Manager

Timeline

2024 - Present

TL:DR

I set and guide visual and creative concepts, designs, and their systems for an in-house team. We work agency-style for diverse client campaigns under strict brand limitations.

Challenges

Inconsistent Visual Identity

Lacked consistency across print (flyers, direct mail, advertising) & digital (website, advertising, Instagram, YouTube, LinkedIn)

Inconsistent Visual Communication

Campaigns are communicating different messges across channels and complicated by multiple target markets.

No Visual Design System

Couldn’t produce visuals at scale because no system. No templates or production process.

The Client

KIKO is a family-owned real estate and auction company established in 1945. KIKO contracts over 60 sales agents whose individual markets range from high-end residential real estate to industrial equipment to fine jewelry.

Solutions

Project Ownership

As the first designer in company history, I developed a cohesive strong visual identity for the KIKO brand. The identity retains iconic imagery from the 80 years of historic visuals but provides flexibility for the variety of client target markets and overall KIKO business objectives.

I own, develop, and maintain brand guidelines

I own, develop, and maintain brand guidelines for designers at KIKO and collaborative partners.

I lead creative direction and project management

I lead creative direction and project management for integrated client campaigns from concept to execution.

I design & maintain processes & systems

I design and maintain clear inter-departmental processes and scalable visual systems for myself, junior designers and creative partners to meet business goals.

Team Structure

  • Marketing Director 

  • (me) Creative & Design Manager

  • Social Media Manager

  • Digital Marketing Manager

  • Junior Designer

Approaches & Decisions

New Visual Guidelines

They had logos, colors, and a font that I couldn’t change. Did a material round-up. Looked for repeat visual motifs, interviewed clients for their communication preferences, and developed multiple high-fidelity variations. Led iterative feedback sessions for complete buy-in on one visual design for one company-wide use-case: the print advertising. Designed print branding in Adobe InDesign to have maximum flexibility for client preferences and offer ample development opportunities for other deliverables.

A single issue of a local auction publication showing the ad system and templates I designed

Created a priority-driven waterfall list of items to re-design. Any re-designed elements were printed and displayed in the corporate office to:

  • As inspiration and accountability to evolving visual language

  • To see and touch what target markets were seeing & touching (no early documents lived only on the drive to be forgotten)

  • Observe reactions of clients and invite feedback with them as user research

Harnessing New Flexible Visuals

New Formats for the Company Favorites

Example of visual identity in print, developed flexible templates in InDesign of direct mail marketing for agents: small postcards, large postcards, bi-fold self-mailers.

Rural digital billboard

Client postcard (left) and bi-folded and tabbed self-mailer (right)

Animated ads for a client's local Accuweather site

Holding Sub-brands In the Family

Aircraft brochures & pull-up banners: agents wanted to stand out at Oshkosh, wanted it to feel KIKO but not rural, kept similar motifs but changed lines to reference plane take-off.

A brochure with an inset brochure aircraft sales results

Multi-unit LinkedIn campaign: director wanted this to be data driven, our team had limited access to metrics so needed to repackage same data points, received many AI drafts for copy but all reflected generic nature of data points, i rewrote 80% of copy re-contextualizing data to add value and crafting engaging copy for target audience, brand has no approved iconography (due to stakeholder preferences) and relies heavily on photography, designed a style for data visuals using agent-ambiguous photography using Illustrator and Photoshop, formatted for LinkedIn


Evolving KIKO Digital & My Increasing Involvement

Leadership wanted to re-design website but insisted on using JPG sketches from outside contractor. I owned and built usable UI files from 0-1 on Figma, collaborating with developers, finalizing handoff after 3 months while juggling agent work requests. Allowed project stalled for 4 years to finally move into development.

An auction event page (desktop version)

An auction event page (mobile version)

Ultimately directed, set, and owned visual strategy for first official KIKO company division. Evolving visuals, voice, and photographic style for firearms industry. See project here.

Impacts

Business Impacts

  • My skills as an IC designer allowed KIKO to expand the team, and I took new title as creative manager.

  • Deeper client relationships led to increased YoY design campaign requests with my team

  • Leadership chose to create an identity for new division with me as creative lead

01

KIKO Expands Team

Important balances and supporting information competed for attention.

02

Increased Client Requests

Important balances and supporting information competed for attention.

03

Chosen to Lead New Division Identity

Important balances and supporting information competed for attention.

Personal Reflections & Gut Research

  • I am much better at identifying and communicating when problem solutions must be answered at an operational level rather than with a visual campaign

  • Copy written by myself and my director seem (gut feeling—no data on this) to outperform AI in direct mail

  • An on-staff photographer would allow me to rely less on client photography and increase the quality of my deliverables

Creative directing magnetic visuals identities and campaigns. Designing for diverse clients from an ethnographic approach.

rachel123hodrick@gmail.com

Creative directing magnetic visuals identities and campaigns. Designing for diverse clients from an ethnographic approach.

rachel123hodrick@gmail.com

Creative directing magnetic visuals identities and campaigns. Designing for diverse clients from an ethnographic approach.

rachel123hodrick@gmail.com